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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gerald Kruk

November 17, 2025

1  out of  5
rating by Gerald Kruk
"I came in to pay my bill and then wanted to talk to an agent. This was a waste of time, I want somebody to say lets see what we can do to lower your insurance. I have problems with drive save and safe and got no help. Like I said a waste of time and money."
We responded:
"I remember seeing you here and you did speak with one of our reps named Darline and I am sorry you had a bad experience! If you would like to meet with me the owner all we have to do is set up an appointment. Thank you for the review and I will do anything I can to help. Paul"
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Scott Durant

November 7, 2025

5  out of  5
rating by Scott Durant
"One call was all it took they took care of everything"
We responded:
"Thank you so much for the review! Glad we were able to take care of your needs. Please give us a call, text, or email for all your insurance needs. "
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Gracie Love

October 29, 2025

5  out of  5
rating by Gracie Love
"I honestly can’t say enough good things about Paul Harris and his team! They’re super friendly, easy to talk to, and always quick to help—like having my car insured before I even pulled off the lot quick. It’s nice knowing we are taken care of by people who really care. I highly recommend them to anyone looking for great service and peace of mind!"
We responded:
"Thank you so much for the 5 star review! We appreciate your business here at Paul Harris State Farm and feel free to reach out if you need anything! We are here to help life go right!"
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Kory Love

October 28, 2025

5  out of  5
rating by Kory Love
"Best insurance agent in Guntersville! Their customer service is always above and beyond the rest."
We responded:
"Thanks, my friend! We appreciate you and your family's business. Let us know if you need anything! "
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Norashay Downing

September 29, 2025

5  out of  5
rating by Norashay Downing
"He great helping our family with insurance needs"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we could assist your family with your insurance needs. We're always here to help!"
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Auto Medics Inc

September 17, 2025

5  out of  5
rating by Auto Medics Inc
"Paul made this process easy, fast, and convenient. The pricing was great and easily understood. I will recommend him to anyone! Great guy!"
We responded:
"Thank you for your fantastic review! We’re glad to hear that Paul made the vehicle insurance process easy, fast, and convenient for you. It’s great to know that the pricing was clear and met your expectations. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future!"
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Sydney Alan

September 5, 2025

5  out of  5
rating by Sydney Alan
"Alec provided phenomenal service! He was prompt, knowledgeable, and transparent throughout the entire process. I truly appreciate his patience and professionalism in answering all of my questions. Highly recommend working with him if you want someone you can trust."
We responded:
"Thank you so much for your kind words and positive feedback! We’re thrilled to hear that Alec provided you with prompt, knowledgeable, and transparent service throughout your vehicle insurance process. Your trust and recommendation mean a lot to us. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!"
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Tina Dean

August 29, 2025

5  out of  5
rating by Tina Dean
"Alec was Very friendly, thorough, and took care of insurance needs quickly."
We responded:
"Thank you for your kind review! We’re happy to hear that Alec was friendly, thorough, and efficient in handling your insurance needs. Providing quick and attentive service is very important to us. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!"
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Hannah Boyles

August 20, 2025

5  out of  5
rating by Hannah Boyles
"Great insurance agency! The staff at Paul Harris are amazing! Lakeyda Geter made my experience smooth and simple."
We responded:
"Thank you!"
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Virginia Smalley

August 20, 2025

5  out of  5
rating by Virginia Smalley
"Carmen from State Farm Paul Harris insurence is top tire professional. Where you are not just another name, you are treated as family!!! Thanks Carmen for always being wonderful!!!! ❤️❤️❤️ ❤️👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩"
We responded:
"We love Carmen! Thank you so much for the review! "
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Virginia Smalley

August 20, 2025

5  out of  5
rating by Virginia Smalley
"Carmen with State Farm Paul Harris Insurance is always helpful !!!!! Here you’re not just a name, you are treated like family. Her professionalism is top tier👏🏼👏🏼👏🏼👏🏼❤️❤️❤️❤️❤️🤩🤩🤩"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Carmen and the team at State Farm Paul Harris Insurance made you feel like family and provided top-tier service. Your trust means the world to us, and we’re always here to help with all your vehicle insurance needs. We truly appreciate your support and look forward to serving you for years to come! 😊🚗❤️"
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Karla Krom

August 7, 2025

5  out of  5
rating by Karla Krom
"Customer service was beyond helpful. Greatly appreciate the service."
We responded:
"Thank for the 5-star review Karla! "
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Margaret Johnson

August 7, 2025

5  out of  5
rating by Margaret Johnson
"It was an absolute pleasure working with Alec Taylor!"
We responded:
"Thank you for your wonderful feedback! It was an absolute pleasure working with you as well. Alec Taylor is dedicated to providing excellent service across life insurance, vehicle insurance, and beyond. If you ever need assistance with any other services or have questions, please don’t hesitate to reach out. We look forward to working with you again!"
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Julie Gilchrist

August 4, 2025

5  out of  5
rating by Julie Gilchrist
"They were very helpful and professional."
We responded:
"Thank you for your kind feedback! We’re glad to hear that our team was helpful and professional in assisting you with your vehicle insurance. If you need any further support, please feel free to reach out. "
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karrie morris

July 31, 2025

5  out of  5
rating by karrie morris
"Alec at Paul Harris, State Farm Insurance, went above and beyond to help us get our business insurance. What ever the Lease Company needed he was very prompt about getting the information back to them. He made this experience so much easier. I can't thank him enough for all he did."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Alec went above and beyond to assist you with your business insurance. His promptness and dedication to providing the necessary information to your lease company truly make a difference. We appreciate your trust and are glad we could make the process easier for you. If you ever need further assistance, Alec and our team are always here to help!"
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Keith Lieb

July 31, 2025

5  out of  5
rating by Keith Lieb
"Alec was very helpful and timely with my inquiries."
We responded:
"Thank you for taking the time to share your experience! We’re pleased to hear that Alec was both helpful and timely in responding to your inquiries. Providing prompt and attentive service is a top priority for us, and it’s great to know Alec delivered on that promise. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!"
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James Allison

July 30, 2025

5  out of  5
rating by James Allison
"Service is excellent!!! Everyone I have had the pleasure of doing business with at this agency has gone above and beyond to make sure my needs were met."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you’ve consistently experienced excellent service at our agency. Our team takes great pride in going above and beyond to ensure all your vehicle insurance needs are met. It’s truly a pleasure to have you as a valued client. If you ever need any further assistance, please don’t hesitate to reach out—we’re always here to help!"
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LeeAnn Naugher

July 25, 2025

5  out of  5
rating by LeeAnn Naugher
"Darline has been my go-to for many years! Everyone is nice and helpful, but I got used to Darline and always text or called asking for her every time! She and Paul Harris went above and beyond for me on a claim and I am grateful! We just worked with Alec for the first time and he was great too, making it quick and easy! Highly recommend this office to anyone looking for an office that cares about their customers!"
We responded:
"Thank you so much for your heartfelt review! We’re delighted to hear that Darline has been your trusted go-to for many years and that both she and Paul Harris have gone above and beyond to assist you. It’s wonderful to know that Alec also made your recent experience quick and easy. Our entire team truly values caring for our customers, and your recommendation means a lot to us. We look forward to continuing to serve you with the same dedication in the future! "
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John Austin

June 11, 2025

5  out of  5
rating by John Austin
"I’m a new customer, so far everything is fine."
We responded:
"John! Thank you so much for the 5 star review! Please reach out to us if you have any questions or need anything! We are here to help here at Paul Harris State Farm. "
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craig mcgill

June 11, 2025

5  out of  5
rating by craig mcgill
"Alwc was great and had all my insurance needs done in seconds!!!"
We responded:
"Craig I am so glad Alec could take care of you and thanks for the review! Greatly appreciated! "
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Erika Besley

June 9, 2025

2  out of  5
rating by Erika Besley
"Unreliable. Each time I’ve called, the agent (and it has been multiple) has failed to do what they said (such as cancel a policy or change it) until I catch it on the next bill and call back to get it corrected. This has happened to me 3-4 times in the time I’ve had insurance through them. Additionally, no one on the phone is able to tell me a thing about my bill. I would highly recommend looking for a different agent or company. I am extremely dissatisfied with their service."
We responded:
"I am so sorry you have not been satisfied with our service. I am the agent and feel free to contact me directly to see if we can work things out! I am here to help in any way I can. Sorry for your experience but maybe I can make it better."
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Jan Miller

May 30, 2025

5  out of  5
rating by Jan Miller
"We have used State Farm for many years. They have always took care of our insurance needs very quickly and professionally. I highly recommend Paul Harris."
We responded:
"Jan thank you so much for being a long-time customer. I appreciate your business and value our relationship. Thanks for the review!!"
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Tanicea Craig

May 20, 2025

5  out of  5
rating by Tanicea Craig
"Alec is a highly knowledgeable and skilled State Farm agent whom I would definitely recommend."
We responded:
"I am so glad Alec was able to help you! We like him here too. Thank you for the review!"
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Argenis Valencia

May 9, 2025

5  out of  5
rating by Argenis Valencia
"Very helpful and fast service"
We responded:
"Thank you for your review! "
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Diane Hands

April 25, 2025

5  out of  5
rating by Diane Hands
"Alec Taylor is awesome."
We responded:
"Thanks! We appreciate the 5 star review! If you need anything from Paul Harris State Farm we are here to help!"