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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Norashay Downing

September 29, 2025

5  out of  5
rating by Norashay Downing
"He great helping our family with insurance needs"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we could assist your family with your insurance needs. We're always here to help!"
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Auto Medics Inc

September 17, 2025

5  out of  5
rating by Auto Medics Inc
"Paul made this process easy, fast, and convenient. The pricing was great and easily understood. I will recommend him to anyone! Great guy!"
We responded:
"Thank you for your fantastic review! We’re glad to hear that Paul made the vehicle insurance process easy, fast, and convenient for you. It’s great to know that the pricing was clear and met your expectations. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future!"
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Sydney Alan

September 5, 2025

5  out of  5
rating by Sydney Alan
"Alec provided phenomenal service! He was prompt, knowledgeable, and transparent throughout the entire process. I truly appreciate his patience and professionalism in answering all of my questions. Highly recommend working with him if you want someone you can trust."
We responded:
"Thank you so much for your kind words and positive feedback! We’re thrilled to hear that Alec provided you with prompt, knowledgeable, and transparent service throughout your vehicle insurance process. Your trust and recommendation mean a lot to us. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!"
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Tina Dean

August 29, 2025

5  out of  5
rating by Tina Dean
"Alec was Very friendly, thorough, and took care of insurance needs quickly."
We responded:
"Thank you for your kind review! We’re happy to hear that Alec was friendly, thorough, and efficient in handling your insurance needs. Providing quick and attentive service is very important to us. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!"
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Hannah Boyles

August 20, 2025

5  out of  5
rating by Hannah Boyles
"Great insurance agency! The staff at Paul Harris are amazing! Lakeyda Geter made my experience smooth and simple."
We responded:
"Thank you!"
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Virginia Smalley

August 20, 2025

5  out of  5
rating by Virginia Smalley
"Carmen from State Farm Paul Harris insurence is top tire professional. Where you are not just another name, you are treated as family!!! Thanks Carmen for always being wonderful!!!! ❤️❤️❤️ ❤️👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩"
We responded:
"We love Carmen! Thank you so much for the review! "
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Virginia Smalley

August 20, 2025

5  out of  5
rating by Virginia Smalley
"Carmen with State Farm Paul Harris Insurance is always helpful !!!!! Here you’re not just a name, you are treated like family. Her professionalism is top tier👏🏼👏🏼👏🏼👏🏼❤️❤️❤️❤️❤️🤩🤩🤩"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Carmen and the team at State Farm Paul Harris Insurance made you feel like family and provided top-tier service. Your trust means the world to us, and we’re always here to help with all your vehicle insurance needs. We truly appreciate your support and look forward to serving you for years to come! 😊🚗❤️"
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Sonya Havis

August 9, 2025

1  out of  5
rating by Sonya Havis
"Know my policy know beacon the is discount for driving safe you increase my insurance with out my My knowledge or consent you don’t stick to your end of the bargain We as Black people gots work harder than any nationality?"
We responded:
"Thank you for sharing your concerns. We sincerely apologize for any confusion or frustration regarding your policy and rate changes. At State Farm Paul Harris Insurance, we are committed to providing transparent and equitable service to all our clients. We would welcome the opportunity to review your policy details with you personally to address any issues and clarify any misunderstandings. Please feel free to contact us directly at your earliest convenience so we can work together toward a satisfactory resolution. Your trust and satisfaction are very important to us."
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Karla Krom

August 7, 2025

5  out of  5
rating by Karla Krom
"Customer service was beyond helpful. Greatly appreciate the service."
We responded:
"Thank for the 5-star review Karla! "
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Margaret Johnson

August 7, 2025

5  out of  5
rating by Margaret Johnson
"It was an absolute pleasure working with Alec Taylor!"
We responded:
"Thank you for your wonderful feedback! It was an absolute pleasure working with you as well. Alec Taylor is dedicated to providing excellent service across life insurance, vehicle insurance, and beyond. If you ever need assistance with any other services or have questions, please don’t hesitate to reach out. We look forward to working with you again!"
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Julie Gilchrist

August 4, 2025

5  out of  5
rating by Julie Gilchrist
"They were very helpful and professional."
We responded:
"Thank you for your kind feedback! We’re glad to hear that our team was helpful and professional in assisting you with your vehicle insurance. If you need any further support, please feel free to reach out. "
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karrie morris

July 31, 2025

5  out of  5
rating by karrie morris
"Alec at Paul Harris, State Farm Insurance, went above and beyond to help us get our business insurance. What ever the Lease Company needed he was very prompt about getting the information back to them. He made this experience so much easier. I can't thank him enough for all he did."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Alec went above and beyond to assist you with your business insurance. His promptness and dedication to providing the necessary information to your lease company truly make a difference. We appreciate your trust and are glad we could make the process easier for you. If you ever need further assistance, Alec and our team are always here to help!"
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Keith Lieb

July 31, 2025

5  out of  5
rating by Keith Lieb
"Alec was very helpful and timely with my inquiries."
We responded:
"Thank you for taking the time to share your experience! We’re pleased to hear that Alec was both helpful and timely in responding to your inquiries. Providing prompt and attentive service is a top priority for us, and it’s great to know Alec delivered on that promise. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!"
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James Allison

July 30, 2025

5  out of  5
rating by James Allison
"Service is excellent!!! Everyone I have had the pleasure of doing business with at this agency has gone above and beyond to make sure my needs were met."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you’ve consistently experienced excellent service at our agency. Our team takes great pride in going above and beyond to ensure all your vehicle insurance needs are met. It’s truly a pleasure to have you as a valued client. If you ever need any further assistance, please don’t hesitate to reach out—we’re always here to help!"
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LeeAnn Naugher

July 25, 2025

5  out of  5
rating by LeeAnn Naugher
"Darline has been my go-to for many years! Everyone is nice and helpful, but I got used to Darline and always text or called asking for her every time! She and Paul Harris went above and beyond for me on a claim and I am grateful! We just worked with Alec for the first time and he was great too, making it quick and easy! Highly recommend this office to anyone looking for an office that cares about their customers!"
We responded:
"Thank you so much for your heartfelt review! We’re delighted to hear that Darline has been your trusted go-to for many years and that both she and Paul Harris have gone above and beyond to assist you. It’s wonderful to know that Alec also made your recent experience quick and easy. Our entire team truly values caring for our customers, and your recommendation means a lot to us. We look forward to continuing to serve you with the same dedication in the future! "
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John Austin

June 11, 2025

5  out of  5
rating by John Austin
"I’m a new customer, so far everything is fine."
We responded:
"John! Thank you so much for the 5 star review! Please reach out to us if you have any questions or need anything! We are here to help here at Paul Harris State Farm. "
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craig mcgill

June 11, 2025

5  out of  5
rating by craig mcgill
"Alwc was great and had all my insurance needs done in seconds!!!"
We responded:
"Craig I am so glad Alec could take care of you and thanks for the review! Greatly appreciated! "
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Erika Besley

June 9, 2025

2  out of  5
rating by Erika Besley
"Unreliable. Each time I’ve called, the agent (and it has been multiple) has failed to do what they said (such as cancel a policy or change it) until I catch it on the next bill and call back to get it corrected. This has happened to me 3-4 times in the time I’ve had insurance through them. Additionally, no one on the phone is able to tell me a thing about my bill. I would highly recommend looking for a different agent or company. I am extremely dissatisfied with their service."
We responded:
"I am so sorry you have not been satisfied with our service. I am the agent and feel free to contact me directly to see if we can work things out! I am here to help in any way I can. Sorry for your experience but maybe I can make it better."
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Jan Miller

May 30, 2025

5  out of  5
rating by Jan Miller
"We have used State Farm for many years. They have always took care of our insurance needs very quickly and professionally. I highly recommend Paul Harris."
We responded:
"Jan thank you so much for being a long-time customer. I appreciate your business and value our relationship. Thanks for the review!!"
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Tanicea Craig

May 20, 2025

5  out of  5
rating by Tanicea Craig
"Alec is a highly knowledgeable and skilled State Farm agent whom I would definitely recommend."
We responded:
"I am so glad Alec was able to help you! We like him here too. Thank you for the review!"
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Argenis Valencia

May 9, 2025

5  out of  5
rating by Argenis Valencia
"Very helpful and fast service"
We responded:
"Thank you for your review! "
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Diane Hands

April 25, 2025

5  out of  5
rating by Diane Hands
"Alec Taylor is awesome."
We responded:
"Thanks! We appreciate the 5 star review! If you need anything from Paul Harris State Farm we are here to help!"
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Joseph Moore

April 24, 2025

5  out of  5
rating by Joseph Moore
"Alec is the very best at providing detailed information to make you safe and feel appreciated… would recommend him over any other insurance agents for sure"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Alec provides detailed information that helps you feel safe and appreciated. Your recommendation means a lot to us. If you ever need further assistance, Alec and our team are always here to help!"
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Debi Tribbey

April 11, 2025

5  out of  5
rating by Debi Tribbey
"Highly recommend. Alec was a tremendous help. State Farm has been a part of our family for over 35 years! Couldn’t imagine being with any other company."
We responded:
"Thank you so much for your heartfelt recommendation! We’re honored to have been part of your family’s insurance journey for over 35 years. Alec is thrilled to have been able to assist you, and we look forward to continuing to provide the support and service you deserve. If you ever need anything, don’t hesitate to reach out! "
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Chris D Venable

March 6, 2025

5  out of  5
rating by Chris D Venable
"Had a real good experience alec waas very helpful"
We responded:
"Thanks Chris! "